Cookie Policy

Updated March 1, 2026

This Cookie Policy explains how Title21 Health Solutions (“Title21”, “we”, “our”, or “us”) uses cookies and similar technologies on www.title21.com.

This policy should be read together with our Privacy Policy, which explains how we process personal data more broadly.

1. What Are Cookies?

Cookies are small text files that websites place on your computer or mobile device when you visit a website. Cookies allow websites to recognize your device and store certain information about your preferences or actions.

Cookies may be set by:

• First-party cookies – placed directly by Title21
• Third-party cookies – placed by service providers such as analytics or marketing platforms

Cookies may remain on your device for different periods of time:

• Session cookies – deleted when you close your browser
• Persistent cookies – remain until they expire or are deleted

2. Why We Use Cookies

Title21 uses cookies to:

• Ensure the website functions properly
• Improve website performance and usability
• Understand how visitors use our website
• Provide relevant content and marketing communications
• Support form submissions and customer engagement tools

Some cookies are essential for the website to function, while others require your consent.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are required for the operation of the website and cannot be switched off in our systems.

They are typically set in response to actions such as:

• Submitting forms
• Managing session security
• Enabling core website functionality

Examples may include session management cookies used by the website infrastructure.

Legal basis: Legitimate interest (GDPR Article 6(1)(f))

Analytics Cookies

Analytics cookies help us understand how visitors interact with the website so we can improve performance and usability.

These cookies collect information such as:

• Pages visited
• Time spent on pages
• Traffic sources
• General geographic location (based on IP)

Example provider:

Google Analytics

Example cookies:

Cookie	Purpose	Duration
_ga	Distinguishes users for analytics	2 years
_gid	Distinguishes sessions	24 hours

Legal basis: Consent

Marketing & CRM Cookies

Title21 uses HubSpot, a customer relationship management (CRM) and marketing platform, to support website forms, customer engagement, and marketing communications.

HubSpot may set cookies to:

• track website visits
• associate visitors with form submissions
• measure marketing campaign effectiveness
• personalize website experiences

Example cookies:

Cookie	Provider	Purpose	Duration
hubspotutk	HubSpot	Tracks visitor identity for CRM attribution	13 months
__hstc	HubSpot	Tracks visitor sessions	6 months
__hssc	HubSpot	Session tracking	30 minutes
__hssrc	HubSpot	Determines if visitor restarted browser	Session

Legal basis: Consent

Data collected through HubSpot may be processed and stored in the United States.

4. Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages.

These may include:

• Analytics providers
• CRM platforms
• Embedded content providers

These providers may collect data directly from your browser according to their own privacy policies.

Title21 does not control how these third parties use cookies.

5. How You Can Control Cookies

When you visit our website, you may be presented with a cookie consent banner allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Manage cookie preferences

You can also manage cookies through your browser settings.

Examples:

• Block cookies
• Delete stored cookies
• Restrict certain sites from setting cookies

Please note that disabling cookies may affect website functionality.

6. EU / EEA Visitor Rights

If you are located in the European Union or European Economic Area, we will not place non-essential cookies on your device unless you provide consent.

You may withdraw consent at any time by adjusting your cookie preferences.

7. Updates to This Cookie Policy

Title21 may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices.

When we update this policy, we will revise the "Last Updated" date at the top of the page.

8. Contact Information

If you have questions about this Cookie Policy or our data practices, please contact:

Title21 Health Solutions
2325 E. Camelback Rd.
Suite 320
Phoenix, AZ 85016
United States
Email: privacy@title21.com